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Troubleshooting

Printer has stopped Printing

To manage printers go to your admin dashboard at https://orders.restaurantops.co then navigate to Account -> Location -> PrintersCloverIf you...

I am printing multiple tickets of the same order

CloverPlease ensure that you have only one active printer.  If you have multiple devices, the printer will be replicated across devices.To check, g...

I have two unrelated restaurants that merged into a multilocation restaurant.

Please contact us at help@restaurantops.coIf you are logged in at orders.restaurantops.co linking another location's account will merge the two loc...

I show an "Unpaid Balance" in Clover

Unpaid Balance results from a discrepancy of what we have on our system vs clover.  We will sync items, but any updated item on our system won't be...